Privacy Policy

LeadProton ("we," "our," or "us") operates the website leadproton.com and provides AI-powered social media lead generation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information You Provide

When you create an account, subscribe to our service, or contact us, we may collect:

• Name and email address
• Company name and job title
• Billing information and payment details
• Account credentials
• Any other information you voluntarily provide

1.2 Information Collected Automatically

When you access our website or services, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and navigation patterns
• Referring URL and search terms
• Cookies and similar tracking technologies

1.3 Social Media Data

Our service monitors publicly available social media posts across platforms including Reddit, X (Twitter), LinkedIn, Product Hunt, and Quora. This data includes:

• Publicly posted content, usernames, and profile information
• Post metadata (timestamps, platform, subreddit/channel)
• Publicly available engagement metrics

We only collect data that is publicly accessible. We do not access private messages, private accounts, or data behind authentication walls.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you alerts, notifications, and updates related to your campaigns
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations
• Communicate with you about products, services, and promotional offers (with your consent)

3. AI-Powered Lead Scoring

Our AI Intent Engine analyzes publicly available social media conversations to identify buying intent signals and score leads based on relevance. This automated processing is performed on publicly available data and does not involve profiling of private individuals. Users can configure their campaigns and keywords to control what data is monitored.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business (payment processors, hosting providers, email services, analytics tools)
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Lead data collected from social media platforms is retained based on your subscription plan (30, 60, or 90 days for historical search). You may request deletion of your account and associated data at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements
• Secure hosting infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at privacy@leadproton.com.

9. International Data Transfers

Our services are hosted and operated globally. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@leadproton.com
• Website: leadproton.com/contact